Love to help others? Enjoy interacting with people? We’re hiring for a part-time or full-time Customer Service Attendant at our Laundromat!

As a Customer Service Attendant, you must have a passion for customer service and love helping people. You will greet customers coming in, answer their questions, and help troubleshoot any problems that may arise with our machines. You will also learn the ins-and-outs of our Wash, Dry, Fold laundry process.

This position will be located at The Laundry Room: 901 E. Arrowood Road, Charlotte, NC 28217.

Current Shift need:

Monday-Wednesday 5:30PM-3:00AM

What you’ll do as a Customer Service Attendnat

  • Greet our English and Spanish speaking customers and guests. Being bilingual is preferred, but not required.
  • Become a laundromat expert who is able to troubleshoot any issues with our machines
  • Sell laundry supplies and cover the front desk to keep our laundromat clean and welcoming
  • Wash, dry, and fold the 2ULaundry way for any drop off customer orders
  • Care for our customer’s items as if they were your own
  • Cleaning as needed

What you’ll get as a Customer Service Attendant

  • $300 Sign On Bonus after 25 worked shifts
  • 401k eligibility - immediately for full-time roles and after 1 year for part-time roles
  • Medical, dental, and vision insurance options for full-time roles
  • FREE Telehealth program for all employees and their dependents (regardless of tenure)
  • Employee Assistance Program for all roles
  • We are looking for part-time or full-time Customer Service Representatives in South Charlotte, North Carolina. (We are accessible by Light Rail)
  • You'll work from the best Laundromat facility in the city. We have a clean, modern laundromat that is temperature controlled.
  • Weekly pay every Friday

Job Requirements of a Customer Service Attendant

  • Previous customer-facing customer service experience preferred
  • Bilingual in English & Spanish preferred, but not required
  • Prior experience working in a laundromat is a plus
  • Positive attitude and ability to problem solve
  • Ability to stand for 6-8 hour shift

2ULaundry is an equal opportunity employer. We value diversity and strive to create an inclusive environment representative of a variety of backgrounds and experiences. Employment is decided solely on the basis of qualifications, merit, and business need.